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Frequently Asked Questions
Please read our FAQ before sending us a message.
Kratom, also known as Mitragyna Speciosa, is a tree that is originating in Southeast Asian countries, such as Thailand and Malaysia.
Kratom originates from Southeast Asia, in countries such as Thailand, Malaysia, and Indonesia.
Kratom has been banned in a few states in the USA, but remains mostly legal in almost all of Europe, America and Canada. We do not sell to states or countries where kratom is known to be illegal, but it is up to you to stay up-to-date with your local laws. Currently, kratom is illegal in the following US States: WI, IN, RI, VT, AR, AL, San Diego, CA., Ontario, OR., Jerseyville, IL., Washington, D.C., and Sarasota County, FL. To keep up with kratom legality in the USA please visit http://speciosa.org/kratom-legality-map/. Kratom is also banned in the US Military.
There has not been a lot of Kratom study in North America but it has been around for hundreds of years by South-East Asians. However it is not to be consumed and used only for research or educational purposes only. Kratom should be kept out of reach of children and animals.
Our quality is unparalleled. Our Kratom is grown in Indonesia within organic commercial Kratom farms. These farmers all well versed in the organic farming of Kratom and dry the leaves naturally and away from excessive light to avoid alkaloid deterioration. If you are unsatisfied with the product, you can return within 30 days for a full refund.
If you are unsatisfied with your order, please contact us so that we can make it right. A representative will contact you shortly to issue return postage so that you may return the unopened product for a full refund..
Yes. By purchasing from us, you have the chance to join “The O.K.USA Club”. You cannot get a coupon for your first purchase, however you can receive: 5%, 10%, 15%, and up to 20% on your subsequent purchases. A coupon code will be emailed to you after your first purchase.
OKUSA Fulfillment LTD
Address: 1A ERSKINE ST, NEWRY. CO. DOWN, NORTHERN IRELAND, BT35 6BX
EU Phone: +442031292501